Air OPS Seminarium Bakgrund - Kontraktering - Säkerhetsstatistik Ground Operations

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1 Air OPS Seminarium Bakgrund - Kontraktering - Säkerhetsstatistik Ground Operations Karl-Erik Mårtensson

2 Varför?

3 Väckarklockan I slutet av feb 1984 hände detta som bidrog till att öka fokus på kvalitet och säkerhet. Befälhavaren var CFI på typen och styrman hade 15 år i SAS, så varför blev det så? Konstaterades i efterhand att det fanns klara och tydliga signaler på att standarden befann sig på ett sluttande plan. Service och punktlighet hade fått en ökande betydelse, vilket påverkade säkerheten. Inte begränsat till denna flygplanstyp. Och ingen hade noterat detta!

4 Regelverket då Godkännande av Teknisk chef och flygchef. Anmälan om företagsledare. Inget krav på kvalitetssystem. Rapporteringskrav för flight safety generellt. Flygsäkerhetsstatistik= Räkna antal haverier. Flight safety pilot enligt US modell. QC inom teknisk verksamhet.

5 Operatörens slutsatser efteråt Behov av; Ledningsgrupp för säkerhetsfrågor på högsta nivå Introducera gediget kvalitetsstyrningssystem Introducera ett auditsystem som täcker hela operationen Genom IATA driva utvecklingen inom säkerhetsstyrning Utveckling av FDM

6 Nu snart 35 år senare Var står vi? - DC MSN:219 flyger fortsatt för FedEx efter omfattande reparationer och ombyggnad till Cargo. - ICAO har utvecklat och infört SMS som krav i Annex 19, 14 nov 2013 men startade redan EASA införde MS för implementering på flera områden 2014, tex EU 965/ Så hur är det då i praktiken?

7 Regelverket 965/2012 ORO.GEN.205 Contracted activities (a) The operator shall ensure that when contracting or purchasing any part of its activity, the contracted or purchased service or product conforms to the applicable requirements. (b) When the certified operator contracts any part of its activity to an organisation that is not itself certified or authorised in accordance with this Part to carry out such activity, the contracted organisation shall work under the approval of the operator.

8 Regelverket 965/2012 AMC1 ORO.GEN.205 Contracted activities RESPONSIBILITY WHEN CONTRACTING ACTIVITIES (b) A written agreement should exist between the operator and the contracted organisation clearly defining the contracted activities and the applicable requirements. (c) The contracted safety-related activities relevant to the agreement should be included in the operator's safety management and compliance monitoring programmes. (d) The operator should ensure that the contracted organisation has the necessary authorisation or approval when required, and commands the resources and competence to undertake the task.

9 Regelverket 965/2012 GM2 ORO.GEN.205 Contracted activities RESPONSIBILITY WHEN CONTRACTING ACTIVITIES (a) Regardless of the approval status of the contracted organisation, the contracting operator is responsible for ensuring that all contracted activities are subject to hazard identification and risk management.

10 Regelverket 965/2012 ORO.GEN.205 Contracted activities Här ingår inte ORO.AOC.110 Leasing agreement eller ORO.AOC.115 Code-share agreements. Men finns det sub-contracting? Tänk också på följande när du läser reglerna; - Employee = Någon som direkt anställd hos operatören - Personell = En resursperson du har i verksamheten kontrakterad eller anställd.

11 ORO.GEN.205 Contracted activities Exempel ; Provide Intial Cabin crew training and issue CC attestations. Type/Company cabin crew training.

12 Regelverket 965/2012 ORO.AOC.135 Personnel requirements (a) In accordance with ORO.GEN.210(b), the operator shall nominate persons responsible for the management and supervision of the following areas: (1) flight operations; (2) crew training; (3) ground operations; and (4) continuing airworthiness in accordance with Regulation (EC) No 2042/2003.

13 Regelverket 965/2012 ORO.AOC.135 Personnel requirements (b) Adequacy and competency of personnel (1) The operator shall employ sufficient personnel for the planned ground and flight operations. (2) All personnel assigned to, or directly involved in, ground and flight operations shall: (i) be properly trained; (ii) demonstrate their capabilities in the performance of their assigned duties; and (iii) be aware of their responsibilities and the relationship of their duties to the operation as a whole.

14 Regelverket 965/2012 ORO.AOC.135 Personnel requirements (c) Supervision of personnel (1) The operator shall appoint a sufficient number of personnel supervisors, taking into account the structure of the operator s organisation and the number of personnel employed. (2) The duties and responsibilities of these supervisors shall be defined, and any other necessary arrangements shall be made to ensure that they can discharge their supervisory responsibilities. (3) The supervision of crew members and personnel involved in the operation shall be exercised by individuals with adequate experience and the skills to ensure the attainment of the standards specified in the operations manual.

15 Begrepp i denna regel Supervision Är det; Compliance monitoring Quality assurance Quality Control Auditing Inspection Follow up Monitoring

16 Synonymer till Supervision = Attention = Inspection = Monitoring = Censorship = Coaching = Guarding = Surveillance = Check

17 Regelverket 965/2012 AMC1 ORO.GEN.200(a)(6) Management system COMPLIANCE MONITORING GENERAL (c) (1) The role of the compliance monitoring manager is to ensure that the activities of the operator are monitored for compliance with the applicable regulatory requirements, and any additional requirements as established by the operator, and that these activities are carried out properly under the supervision of the relevant head of functional area.

18 Regelverket 965/2012 ORO.AOC.135 Personnel requirementsnär denna ska appliceras glöm då inte; ORO.MLR.100 Operations manual general (c) The OM may be issued in separate parts. (d) All operations personnel shall have easy access to the portions of the OM that are relevant to their duties. (e) The OM shall be kept up to date. All personnel shall be made aware of the changes that are relevant to their duties. (k) The operator shall ensure that all personnel are able to understand the language in which those parts of the OM which pertain to their duties and responsibilities are written. The content of the OM shall be presented in a form that can be used without difficulty and observes human factors principles.

19 AMC1 ORO.GEN.200(a)(2) Management system (c) Senior management should: (1) continually promote the safety policy to all personnel and demonstrate their commitment to it; (2) provide necessary human and financial resources for its implementation; and (3) establish safety objectives and performance standards.

20 Några speciella kontrakt! Fuelling De/Anti icing External check/inspection Unit Load device (ULD) EU 1321/2014

21 Statistik 2018 Ground OPS Karl-Erik Mårtensson

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26 Vad innebär det? - Antal flygningar kan uppskattas till drygt 10 miljoner inom EU/EES. - Det innebär ungefär att En rapport bara sändes in vid var 1000 flygning. Har svårt att tro att det återspeglar verkligheten!

27 IATA The Soaring Through the Glass Ceiling study, to establish the root cause of barriers hindering women from advancement within aviation.